Returns & Exchanges

At NOVE, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer a seamless 30-day return policy for all unworn and tagged items. Our goal is to ensure your wardrobe reflects your personal style with absolute confidence and ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the original items with all designer tags attached inside the original shipping box or a secure alternative mailing bag.

• 3.
  Attach Shipping Label

  Download and print the prepaid return shipping label provided via email and affix it securely to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.